Appraisals and Insurance Claims
Appraisals
Design Jewellers has been performing professional Diamond & Jewellery Appraisals since 1980.
Our appraisals are provided by a certified in-house graduate gemologist which professionaly examines your jewellery, diamonds and gemstones directly on location without your items ever leaving our care.
We take the extra time and care to thoroughly examine and look for all important and necessary details with every diamond, gemstone or other piece of jewellery which we handle, in order to provide you with an accurate grade and value of your piece based on the current market replacement value. Each item that we handle, we begin by thoroughly cleaning prior to every appraisal, to make sure that it is clean of any noticeable debris, in order to ensure further accuracy when inspecting it. Once your item is cleaned and inspected, our appraisals that follow are prepared in a typed format with a digital image of your piece, and a seal of certification. Our appraisals are recognized by insurance companies in case your item ever needs to be insured or replaced, which we can gladly assist you with further.
Insurance Claims
In addition to our professionally graded appraisals, we also handle insurance claims. If you have not yet insured your precious item, you can contact your insurance company for any questions or details with costs.
Usually insurance companies request an updated appraisal of your item, or an insurance letter which we can provide for you and for your insurance company.
In case of loss of your diamond or jewellery, a valid and up to date appraisal / letter of loss by Design Jewellers will be helpful in assisting you with your claim as you discuss details with your insurance company.
During that time, your insurance agent may provide you with names of jewelers that they deal with, but that does not mean that you have to choose the jeweler that they may mention. It is your right as a client to decide which jeweler you would like to assist you with replacing your item. Since 1980 we have assisted thousands of happy clients with replacement of their lost diamonds and jewellery. We go the extra mile to ensure that we replace each item with a fair and accurate replacement value. If replacing a lost diamond or gemstone, we have direct access to thousands of the best stones directly from the top cutting houses around the world at specialty pricing before they even are available to the market. We have our GIA certified specialists hand select the best quality for your value. If you are replacing a lost piece of jewellery, whether a common item, or a specialty piece, our design team of skillful and talented experts, will go the extra mile to help re-create the item that you lost, while using the latest top of line technology and finished by the expert touch of our in-house craftsmen. We do all custom design and jewellery, diamond, and gemstone replacement directly on location in our manufacturing studio, and work within the budget that your insurance allows. We provide you with many options when assisting you, which will leave both you as well as your insurance company happily satisfied.
If at any time you need further assistance with any Appraisal, Insurance claim or loss of item, we will be glad to further assist you, and will be glad to work with both yourself as well as with your insurance agent.
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